Shipping and Payment

Last updated: July 14, 2026

At BerryHome, we strive to ensure your order arrives as quickly and safely as possible. We offer delivery throughout the Czech Republic and to selected European Union countries via verified carriers.

Shipping costs are calculated automatically The current shipping price, any free shipping, and available delivery methods will always be displayed before completing the order based on the delivery country, order value, and chosen shipping method.
Contents
  1. Delivery options
  2. Delivery time
  3. Delivery costs
  4. Payment methods
  5. Bank Transfer
  6. International delivery
  7. Important information
  8. You might also be interested in

1. Delivery options

BerryHome cooperates with verified carriers who ensure safe delivery of shipments in the Czech Republic and to selected European Union countries.

Czech Republic

For delivery of orders in the Czech Republic, you can primarily use the following carriers:

Balíkovna
Collection points and cash on delivery.
DPD
Home delivery, collection points, and cash on delivery.
GLS
Home delivery, collection points, and cash on delivery.
ONE by Allegro
Home delivery, collection points, and cash on delivery.
PPL
Home delivery, collection points, and cash on delivery.
Zásilkovna
Collection points and cash on delivery.

Specific available Delivery options will be displayed during the order process based on the entered delivery address, order value, and selected payment method.

Tracking your shipment

Shipping confirmation email

After your order is dispatched, you will receive an email with shipping confirmation. If the selected carrier offers online shipment tracking, the email will also include a link to track your shipment.

2. Delivery time

24 hours Typical dispatch time for in-stock items
Email Order dispatch confirmation
Online Shipment tracking by carrier

In-stock orders are typically dispatched within 24 hours of order receipt or payment confirmation.

Estimated delivery time depends on the chosen carrier and destination country. Approximate Delivery time are shown when selecting shipping during the order process.

Possible delivery extension During seasonal promotions, public holidays, or periods of high carrier workload, Delivery time may be longer. We will inform you by email of any significant delays.

3. Delivery costs

Delivery costs depend on the chosen delivery country, selected carrier, delivery method, and potentially the chosen payment method.

  • The current price is automatically calculated during the order process.
  • Free shipping conditions may vary by country and carrier.
  • You will always see the price before committing to sending your order.
  • Shipping is included in the displayed total order price.

4. Payment methods

Orders can be paid for using one of the payment methods available upon completion of the order. The offer may vary depending on the destination country or chosen shipping method.

Payment card
Secure online payment with a supported payment card.
Apple Pay and Google Pay
Fast payment on supported devices and browsers.
Bank Transfer
Payment by bank details or conveniently using a QR code.
Cash on delivery
Available with selected carriers and delivery methods.

Currently available payment methods will always be displayed during checkout.

5. Bank Transfer

Complete your order

Choose Bank Transfer as your payment method.

You will receive payment details

After completing your order, we will send you the necessary payment information.

Pay by Bank Transfer or QR code

The QR code can be easily scanned using your mobile banking app. Payment details will be filled in automatically.

We will dispatch your order

The order will be dispatched after payment is credited to the seller's account.

Unpaid order If payment is not received within a reasonable time, the order may be cancelled after prior notification.

6. International delivery

BerryHome also delivers orders to selected European Union countries.

Slovakia

For Slovakia, we offer delivery via DPD, GLS, Packeta, and PPL carriers.

Available options may vary depending on the delivery address and chosen payment method.

Other European Union countries

For other supported countries, we primarily deliver via DPD and GLS.

The range of carriers and payment methods may vary depending on the destination country.

All current options, Delivery time, and any fees will be displayed during the order process after entering the delivery address.

Need help with delivery?

If you have any questions about delivery to a specific country, please contact us. We will gladly check the available options.

Contact BerryHome

7. Important information

  • Before acceptance, we recommend checking the integrity of the package.
  • If the shipment is visibly damaged, we recommend refusing it or documenting the damage with the carrier.
  • After dispatching your order, you will receive an email with shipping confirmation and possibly a link to track your shipment.
  • When inquiring about an order, please provide its number for faster processing.

You might also be interested in

You can find other useful information on these pages:

Terms and Conditions Rules of purchase and contractual terms of BerryHome. Returns Procedure for withdrawing from the contract within 14 days. Complaints How to proceed in case of product defect or damaged shipment. Contact Need help? Contact us.