Privacy Policy

Last updated: July 14, 2026

Your privacy is important to us. We process personal data only to the necessary extent, securely and in compliance with applicable legal regulations, especially the GDPR.

We take your privacy seriously On this page, you will find an overview of what personal data we process, why we need it, how long we store it, and what your rights are under the GDPR.
GDPR Processing in accordance with European regulation
Security Appropriate technical and organizational measures
Transparency We clearly explain how we handle data
Page content
  1. Personal Data Controller
  2. What personal data we process
  3. Purposes and legal bases of processing
  4. Orders and customer account
  5. Commercial communications and marketing
  6. Recipients of personal data
  7. Shopify Platform
  8. Transfer of data outside the EU
  9. Data retention period
  10. Your rights
  11. How to exercise your rights
  12. Data security
  13. Cookies
  14. Changes to these policies
  15. You might also be interested in

1. Personal Data Controller

The personal data controller is the company:

BerryHome s.r.o.

Průmyslová 2401/9
466 01 Jablonec nad Nisou
Czech Republic

Company ID: 28872908
VAT ID: CZ28872908

Email: info@berry-home.cz
Phone: +420 704 137 148

BerryHome s.r.o. determines the purposes and means of processing personal data and is responsible for its processing in accordance with applicable legal regulations.

2. What personal data we process

The scope of processed data depends on how you use our online store.

👤
Customer data
  • first name and last name,
  • billing and delivery address,
  • phone number,
  • email address.
🛒
Order data
  • orders,
  • payments,
  • shipping,
  • returns and complaints.
💬
Communication
  • customer account,
  • communication with customer support,
  • voluntarily provided data.
💻
Technical data
  • IP address,
  • device type,
  • browser,
  • cookies and analytical data.
Payment cards

We generally do not process or store payment card data in full. Payments are processed through certified payment service providers.

3. Purposes and legal bases of processing

We process personal data only when there is an appropriate legal basis for doing so.

📦 Fulfillment of purchase agreement

Orders, payments, shipping, customer account, returns and complaints.

⚖️ Legal obligations

Accounting, tax obligations, consumer protection and complaints.

🛡️ Legitimate interest

Website security, protection of legal claims, fraud prevention and service improvement.

📧 Consent

Marketing communications, analytical and optional cookies, if their use is based on consent.

4. Orders and customer account

We need the data provided with your order to conclude and fulfill the purchase agreement. Without this data, we cannot properly accept, process, or deliver your order.

Customer account

If you create a customer account, we process the data necessary for its management, login, order history, and use of customer functions.

You can cancel your account at any time or ask us to delete it.

5. Commercial communications and marketing

If you subscribe to our newsletter, we may send you information about BerryHome products, promotions, and news.

You can unsubscribe at any time
  • using the link in each email,
  • by sending a request to info@berry-home.cz.

6. Recipients of personal data

We only disclose personal data to partners who need it to provide their services.

  • Shopify,
  • payment gateways,
  • carriers,
  • accounting and tax services,
  • IT and security services,
  • marketing and analytical tools (if enabled).

7. Shopify Platform

The online store operates on the Shopify platform

Shopify ensures the technical operation of the online store, order processing, security, and other essential functions.

8. Transfer of data outside the European Union

Some service providers may also process personal data outside the European Economic Area.

🌍
Adequate data protection Data transfer takes place only based on mechanisms recognized by European legislation, such as standard contractual clauses or decisions of the European Commission.

9. Personal data retention period

We retain personal data only for the period strictly necessary to fulfill the purpose of its processing or for the period required by legal regulations.

📦 Orders

For the period necessary for contract fulfillment and subsequently according to legal obligations, especially in the areas of accounting and taxes.

👤 Customer account

For the duration of the customer account or until its cancellation by the customer.

📧 Marketing

For the duration of consent or until unsubscribing from commercial communications.

⚖️ Legal claims

For the period necessary to protect our rights and legitimate interests.

10. Your rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

✓ Right to access

You can obtain information about what personal data we process about you.

✓ Right to rectification

You have the right to request the correction of inaccurate data.

✓ Right to erasure

Under the conditions set by law, you can request the erasure of data.

✓ Restriction of processing

In certain cases, you may request that we only store the data.

✓ Data portability

You have the right to obtain your data in a structured format.

✓ Objection

You can object to certain processing methods.

✓ Withdrawal of consent

Consent can be withdrawn at any time, if processing is based on it.

✓ Complaint

You have the right to lodge a complaint with the Office for Personal Data Protection.

11. How to exercise your rights

Contact us

If you wish to exercise any of your rights, please contact us via email info@berry-home.cz or in writing to the company's registered address.

Supervisory Authority

If you believe that the processing of personal data violates legal regulations, you have the right to lodge a complaint with the Office for Personal Data Protection.

12. Personal data security

We adopt appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or damage.

🔒 Encrypted connection

The online store uses a secure HTTPS connection.

🛡 Limited access

Only authorized persons who need access for their work have access to personal data.

💾 Backup

We regularly perform security measures to protect stored data.

⚙ Updates

We continuously update and secure our systems.

13. Cookies

The online store uses cookies for proper functionality, traffic analysis, and potentially marketing purposes.

More information

You can find details on a separate page Cookie Policy .

14. Changes to these policies

We may update these privacy policies periodically, especially if there is a change in legal regulations, services provided, or the method of personal data processing.

The date of the last update is always indicated on this page.

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